Thank you for contacting Pillow Pets.

Due to the high volume of orders, please allow 24-48 hours for a response. Please be sure to include the following information in the form below so that we can quickly assist you/respond to you in a timely manner.

• Order Number
• Email address
• Include the 'Ship To' name and 'Bill To' name if the 'Bill To' name is different than the 'Ship To' name

Unfortunately, we do not respond to order issues or product complaints submitted after a year from the order purchase date. 

For returns, please visit our Shipping & Returns Page